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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers on every attendee created on an order. Use this trigger if you want to collect customer information on the ticket level.
Triggers when a new event is created in your account.
Triggers when a new order is made in one of your events. This includes just the high level order information
Runs when a new call starts.
Runs when a call ends.
Action is the task that follows automatically within your humanitix integrations.
Search for any current Event by Id.
Creates a new contact list.
Sends an SMS message from your account to a specified phone number.
Lists tracking numbers with optional filters for number or name.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your humanitix and CallTrackingMetrics accounts to viaSocket. Once connected, you can set up a workflow where an event in humanitix triggers actions in CallTrackingMetrics (or vice versa).
Absolutely. You can customize how humanitix data is recorded in CallTrackingMetrics. This includes choosing which data fields go into which fields of CallTrackingMetrics, setting up custom formats, and filtering out unwanted information.
The data sync between humanitix and CallTrackingMetrics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between humanitix and CallTrackingMetrics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Humanitix is a platform that revolutionizes event management by transforming booking fees into charitable donations. It offers a seamless experience for event organizers to manage ticketing, registrations, and donations, while supporting various social causes. With a focus on making a positive impact, Humanitix is ideal for those who want to combine event management with philanthropy.
Learn MoreProvides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
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