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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Tool
Trigger When new Tool is Created.
New Prompt
Trigger When new Prompt is Created.
Update Tool
Trigger When an existing Tool is Updated.
Update Prompt
Trigger When an existing Prompt is Updated.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Do thisActions
Action is the task that follows automatically within your Hume.ai integrations.
Create Prompt
Creates a Prompt.
Text To Speech
Convert your Text Message into Speech.
Create Tool
Creates a Tool
Delete Tool
Delete an Existing Tool.
Update Tool Name
Update an Existing Tool.
Delete Prompt
Delete an Existing Prompt.
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Frequently Asked Questions
To start, connect both your Hume.ai and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Hume.ai triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Hume.ai data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Hume.ai and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hume.ai and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Hume.ai
Hume.ai is a platform that leverages artificial intelligence to analyze and interpret human emotions and expressions. It provides tools and APIs for developers to integrate emotion recognition capabilities into their applications, enhancing user interaction and experience.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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