
When this happens...
New Order
New Product
New Customer
Order Updated
Automatically do this!
Fetch Employee Details
Fetch Call History Report
Fetch Summary Report
Fetch Employee Summary Report
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger's when new order is created.
Trigger's when new product is created.
Trigger's when new customer is created.
Triggered when an existing order is updated in Ikas; provides the updated order details.
Trigger's when new event occurs.
Action is the task that follows automatically within your ikas integrations.
Retrieves details of registered employees, including numbers and tags.
Returns the total calls, total connected calls, and total call duration, broken down hour-wise for each day.
Retrieves call counts with Never Attended, Never Received, Unique Clients, and Working Hour.
Retrieves call counts, unique clients, and working hours for a given date range.

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To start, connect both your ikas and Callyzer accounts to viaSocket. Once connected, you can set up a workflow where an event in ikas triggers actions in Callyzer (or vice versa).
Absolutely. You can customize how ikas data is recorded in Callyzer. This includes choosing which data fields go into which fields of Callyzer, setting up custom formats, and filtering out unwanted information.
The data sync between ikas and Callyzer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ikas and Callyzer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Ikas is a comprehensive eCommerce platform designed to streamline online store management, offering tools for inventory, order processing, and customer engagement.
Learn MoreCallyzer is a comprehensive call tracking and analytics platform designed to help businesses monitor and analyze their call data effectively. It provides insights into call patterns, durations, and sources, enabling businesses to optimize their communication strategies and improve customer interactions.
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