
When this happens...
New Order
New Product
New Customer
Order Updated

Automatically do this!
Search User Details
Create Contact
Delete Contact
Call Contact
Search Calls
Search Contacts
Search Agents
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger's when new order is created.
Trigger's when new product is created.
Trigger's when new customer is created.
Triggered when an existing order is updated in Ikas; provides the updated order details.
Action is the task that follows automatically within your ikas integrations.
Search user details by email id.
Create new contact.
Delete an contact.
Call a contact
Search calls.
Search contacts by phone number.

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To start, connect both your ikas and Thoughtly accounts to viaSocket. Once connected, you can set up a workflow where an event in ikas triggers actions in Thoughtly (or vice versa).
Absolutely. You can customize how ikas data is recorded in Thoughtly. This includes choosing which data fields go into which fields of Thoughtly, setting up custom formats, and filtering out unwanted information.
The data sync between ikas and Thoughtly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ikas and Thoughtly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Ikas is a comprehensive eCommerce platform designed to streamline online store management, offering tools for inventory, order processing, and customer engagement.
Learn MoreThoughtly automates your sales, support, and everything in between. Full-time human-like agents at your service, every hour of every day.
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