Connect Infobip and Zoho FSM to Build Intelligent Automations

Choose a Trigger

Infobip

When this happens...

Choose an Action

Zoho FSM

Automatically do this!

Enable Integrations or automations with these events of Infobip and Zoho FSM

Enable Integrations or automations with these events of Infobip and Zoho FSM

Actions

Send SMS Message

Send SMS Message

Send SMS message.

Create a Person

Create a Person

Create a new person profile with contact info and optional attributes.

Create a Company

Create a Company

Create a new company record in Infobip with optional details such as notes, country, region, account manager, customer stage, industry, VAT number, tags, and custom attributes.

Create User

Create User

Add a new user to Zoho FSM.

Create company

Create company

Create a company record with billing, service address, and tax details.

Create service report

Create service report

Create a service report linked to an appointment with technician notes and customer feedback

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Frequently Asked Questions

How do I start an integration between Infobip and Zoho FSM?

To start, connect both your Infobip and Zoho FSM accounts to viaSocket. Once connected, you can set up a workflow where an event in Infobip triggers actions in Zoho FSM (or vice versa).

Can we customize how data from Infobip is recorded in Zoho FSM?

Absolutely. You can customize how Infobip data is recorded in Zoho FSM. This includes choosing which data fields go into which fields of Zoho FSM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Infobip and Zoho FSM?

The data sync between Infobip and Zoho FSM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Infobip to Zoho FSM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Infobip and Zoho FSM?

Yes, you can set conditional logic to control the flow of data between Infobip and Zoho FSM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Infobip

About Infobip

Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.

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Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

Learn More