Connect Infobip and Botse Ticketing to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Infobip
Choose an Action
Automatically do this!
Create Ticket
Ready to use Infobip and Botse Ticketing automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Event Is Created
Runs when new event is created
Do thisActions
Action is the task that follows automatically within your Infobip integrations.
Send SMS Message
Send SMS message.
Create a Person
Create a new person profile with contact info and optional attributes.
Create a Company
Create a new company record in Infobip with optional details such as notes, country, region, account manager, customer stage, industry, VAT number, tags, and custom attributes.
Create Ticket
Create a new support ticket
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Frequently Asked Questions
To start, connect both your Infobip and Botse Ticketing accounts to viaSocket. Once connected, you can set up a workflow where an event in Infobip triggers actions in Botse Ticketing (or vice versa).
Absolutely. You can customize how Infobip data is recorded in Botse Ticketing. This includes choosing which data fields go into which fields of Botse Ticketing, setting up custom formats, and filtering out unwanted information.
The data sync between Infobip and Botse Ticketing typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Infobip and Botse Ticketing. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Infobip
Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.
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