Connect Infobip and ziwo to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Infobip and ziwo?

To start, connect both your Infobip and ziwo accounts to viaSocket. Once connected, you can set up a workflow where an event in Infobip triggers actions in ziwo (or vice versa).

Can we customize how data from Infobip is recorded in ziwo?

Absolutely. You can customize how Infobip data is recorded in ziwo. This includes choosing which data fields go into which fields of ziwo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Infobip and ziwo?

The data sync between Infobip and ziwo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Infobip to ziwo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Infobip and ziwo?

Yes, you can set conditional logic to control the flow of data between Infobip and ziwo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Infobip

About Infobip

Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.

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ziwo

About ziwo

Ziwo Cloud Contact Center is an app with readymade CRM plugins to connect real or virtual agents with phone numbers in any country.

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