Integrate innoChat with BigCommerce to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message via innoChat when Customer Created in Bigcommerce
Get Chatbot Session Messages from innoChat when Customer Created in Bigcommerce
Create Chatbot in InnoChat when Customer Created in Bigcommerce
Create URL Source in InnoChat when Customer Created in Bigcommerce
Get Chatbot Sessions from innoChat when Customer Created in Bigcommerce
Start from a real workflow other teams are already running.
innoChat
When this happens...
New Message In Session
BigCommerce
Automatically do this!
Create Product
Search or Create a Product
Create Customer
Create Customer Address
Create Blog Post
Search or Create a Customer Address
Search or Create a Customer
Update a Customer
Delete a Customer
Delete a Product
List Order Products
Send Message via innoChat when Customer Created in Bigcommerce
Use this flowGet Chatbot Session Messages from innoChat when Customer Created in Bigcommerce
Use this flowCreate Chatbot in InnoChat when Customer Created in Bigcommerce
Use this flowCreate URL Source in InnoChat when Customer Created in Bigcommerce
Use this flowGet Chatbot Sessions from innoChat when Customer Created in Bigcommerce
Use this flowFetch All Chatbots from innoChat when Customer Created in Bigcommerce
Use this flowSend Message via innoChat when Customer Updated in Bigcommerce
Use this flowGet Chatbot Session Messages from innoChat when Customer Updated in Bigcommerce
Use this flowCreate Chatbot in InnoChat when Customer Updated in Bigcommerce
Use this flowCreate URL Source in InnoChat when Customer Updated in Bigcommerce
Use this flowEverything you can automate between innoChat and BigCommerce.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new session message
Triggers when an new customer is created.
Triggers when a customer is updated.
Triggers when a new customer is created.
Triggers when a new shipment is created.
Triggers when a new cart is created.
Action is the task that follows automatically within your innoChat integrations.
Send text, get chatbot reply
Retrieve session messages
Create a chatbot with settings
Add website URL as data source
Get all sessions for a chatbot
Show all chatbots

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn moreBigCommerce is a leading eCommerce platform that provides businesses with the tools to create and manage their online stores. It offers a comprehensive suite of features including customizable templates, secure payment gateways, and robust analytics to help businesses grow their online presence and sales.
Learn moreSign up for a free viaSocket account, then authorize both your innoChat and BigCommerce accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between innoChat and BigCommerce as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BigCommerce. No coding required.
Yes. You can set up a workflow where innoChat triggers actions in BigCommerce, and a separate workflow where BigCommerce triggers actions in innoChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between innoChat and BigCommerce. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire innoChat and BigCommerce integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.