
When this happens...
New Message In Session

Automatically do this!
Create Clappia Submission
Update Submission
Update Submission Status
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new session message
Action is the task that follows automatically within your innoChat integrations.
Send text, get chatbot reply
Retrieve session messages
Create a chatbot with settings
Add website URL as data source
Get all sessions for a chatbot
Show all chatbots

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To start, connect both your innoChat and Clappia accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in Clappia (or vice versa).
Absolutely. You can customize how innoChat data is recorded in Clappia. This includes choosing which data fields go into which fields of Clappia, setting up custom formats, and filtering out unwanted information.
The data sync between innoChat and Clappia typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between innoChat and Clappia. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn MoreClappia provides a cloud workplace where a suite of custom apps can be created within minutes by any business user.
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