Connect innoChat and Customer.io
Integrate innoChat with Customer.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Fetch All Chatbots from innoChat when Customer Events from Customer.io
Create Chatbot in InnoChat when In-app Message Events in Customer
Create manual segment in Customer when New Message In Session in innoChat
Create Chatbot in InnoChat when Email Events in Customer
List campaigns in Customer when New Message In Session in innoChat
Popular innoChat + Customer.io flows
Start from a real workflow other teams are already running.
Choose a trigger
innoChat
When this happens...
New Message In Session
Choose an action
Customer.io
Automatically do this!
List campaigns
Create manual segment
Delete a segment
Fetch All Chatbots from innoChat when Customer Events from Customer.io
Use this flowCreate Chatbot in InnoChat when In-app Message Events in Customer
Use this flowCreate manual segment in Customer when New Message In Session in innoChat
Use this flowCreate Chatbot in InnoChat when Email Events in Customer
Use this flowList campaigns in Customer when New Message In Session in innoChat
Use this flowFetch All Chatbots from innoChat when In-app Message Events in Customer
Use this flowFetch All Chatbots from innoChat when Slack Events in Customer
Use this flowGet Chatbot Sessions from innoChat when Email Events in Customer
Use this flowSend Message via innoChat when SMS Events in Customer
Use this flowGet Chatbot Sessions from innoChat when Customer Events from Customer.io
Use this flowSupported Triggers & Actions
Everything you can automate between innoChat and Customer.io.
When this happensTriggers
A trigger is an event that starts a workflow.
New Message In Session
Runs when new session message
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Do thisActions
Action is the task that follows automatically within your innoChat integrations.
Send Message
Send text, get chatbot reply
Get Chatbot Session Messages
Retrieve session messages
Create Chatbot
Create a chatbot with settings
Create URL Source
Add website URL as data source
Get Chatbot Sessions
Get all sessions for a chatbot
Fetch All Chatbots
Show all chatbots
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About innoChat
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn moreSimilar apps
About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your innoChat and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between innoChat and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.
Yes. You can set up a workflow where innoChat triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in innoChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between innoChat and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire innoChat and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
