Connect innoChat and Document360 to Build Intelligent Automations

Choose a Trigger

innoChat

When this happens...

Choose an Action

Document360

Automatically do this!

Enable Integrations or automations with these events of innoChat and Document360

Enable Integrations or automations with these events of innoChat and Document360

Actions

Send Message

Send Message

Send a text message to a chosen InnoChat session and receive the chatbot's reply.

Create a Document

Create a Document

Creates a new document

Update a Document

Update a Document

Updates the details of the document by it's id.

Request a new Action for innoChat

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Frequently Asked Questions

How do I start an integration between innoChat and Document360?

To start, connect both your innoChat and Document360 accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in Document360 (or vice versa).

Can we customize how data from innoChat is recorded in Document360?

Absolutely. You can customize how innoChat data is recorded in Document360. This includes choosing which data fields go into which fields of Document360, setting up custom formats, and filtering out unwanted information.

How often does the data sync between innoChat and Document360?

The data sync between innoChat and Document360 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from innoChat to Document360?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between innoChat and Document360?

Yes, you can set conditional logic to control the flow of data between innoChat and Document360. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

innoChat

About innoChat

INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.

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Document360

About Document360

Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.

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