Integrate innoChat with Ecwid to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
innoChat
When this happens...
New Message In Session
Ecwid
Automatically do this!
Create Customer
Get Store Profile
Create Order
Create Product
Update Product
Create Discount Coupon
List and Find Products
List and Find Orders
Delete a Product
Update Order
Update Customer
Add Customer to Group
Send Message via innoChat when New Order in Ecwid
Use this flowGet Chatbot Session Messages from innoChat when New Order in Ecwid
Use this flowCreate Chatbot in InnoChat when New Order in Ecwid
Use this flowCreate URL Source in InnoChat when New Order in Ecwid
Use this flowGet Chatbot Sessions from innoChat when New Order in Ecwid
Use this flowFetch All Chatbots from innoChat when New Order in Ecwid
Use this flowSend Message via innoChat when Category Updated in Ecwid
Use this flowGet Chatbot Session Messages from innoChat when Category Updated in Ecwid
Use this flowCreate Chatbot in InnoChat when Category Updated in Ecwid
Use this flowCreate URL Source in InnoChat when Category Updated in Ecwid
Use this flowEverything you can automate between innoChat and Ecwid.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new session message
Runs when new customer is created.
Trigger when a new order is created.
Trigger when a category is updated.
Triggers when a product is updated.
Triggers when a order is updated.
Action is the task that follows automatically within your innoChat integrations.
Send text, get chatbot reply
Retrieve session messages
Create a chatbot with settings
Add website URL as data source
Get all sessions for a chatbot
Show all chatbots

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn moreEcwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn moreSign up for a free viaSocket account, then authorize both your innoChat and Ecwid accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between innoChat and Ecwid as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Ecwid. No coding required.
Yes. You can set up a workflow where innoChat triggers actions in Ecwid, and a separate workflow where Ecwid triggers actions in innoChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between innoChat and Ecwid. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire innoChat and Ecwid integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.