
When this happens...
New Message In Session

Automatically do this!
Add visitor to line
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new session message
Triggers when a new visitor is added.
runs when visitor checks in
Set a visitor's status to 'served' in Qminder to update the queue and record service completion.
Action is the task that follows automatically within your innoChat integrations.
Send text and receive reply
Get chatbot session messages
Create a chatbot with settings
Add website as data source
Add a visitor to the selected line so they join the location's queue.

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To start, connect both your innoChat and Qminder accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in Qminder (or vice versa).
Absolutely. You can customize how innoChat data is recorded in Qminder. This includes choosing which data fields go into which fields of Qminder, setting up custom formats, and filtering out unwanted information.
The data sync between innoChat and Qminder typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between innoChat and Qminder. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn MoreQminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.
Learn More