Connect innoChat and record to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between innoChat and record?

To start, connect both your innoChat and record accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in record (or vice versa).

Can we customize how data from innoChat is recorded in record?

Absolutely. You can customize how innoChat data is recorded in record. This includes choosing which data fields go into which fields of record, setting up custom formats, and filtering out unwanted information.

How often does the data sync between innoChat and record?

The data sync between innoChat and record typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from innoChat to record?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between innoChat and record?

Yes, you can set conditional logic to control the flow of data between innoChat and record. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

innoChat

About innoChat

INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.

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record

About record

Record streamlines B2B SaaS support by automating issue resolution, investigation, and collaboration through a singular source of truth.

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