Connect innoChat and Sangam CRM to Build Intelligent Automations

Choose a Trigger

innoChat

When this happens...

Choose an Action

Sangam CRM

Automatically do this!

Ready to use innoChat and Sangam CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message In Session

New Message In Session

Runs when new session message

New Lead Created

New Lead Created

Runs when a new lead is created.

New Contact Created

New Contact Created

Trigger when new contact is created

Opportunity Created

Opportunity Created

Runs when opportunity created

New Ticket Created

New Ticket Created

Runs when new ticket is created

New Account Created

New Account Created

Runs when new account is created

Do thisActions

Action is the task that follows automatically within your innoChat integrations.

Send Message

Send Message

Send text, get chatbot reply

Get Chatbot Session Messages

Get Chatbot Session Messages

Retrieve session messages

Create Chatbot

Create Chatbot

Create a chatbot with settings

Create URL Source

Create URL Source

Add website URL as data source

Get Chatbot Sessions

Get Chatbot Sessions

Get all sessions for a chatbot

Fetch All Chatbots

Fetch All Chatbots

Show all chatbots

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Step by step guides to integrate innoChat and Sangam CRM

Frequently Asked Questions

How do I start an integration between innoChat and Sangam CRM?

To start, connect both your innoChat and Sangam CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in Sangam CRM (or vice versa).

Can we customize how data from innoChat is recorded in Sangam CRM?

Absolutely. You can customize how innoChat data is recorded in Sangam CRM. This includes choosing which data fields go into which fields of Sangam CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between innoChat and Sangam CRM?

The data sync between innoChat and Sangam CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from innoChat to Sangam CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between innoChat and Sangam CRM?

Yes, you can set conditional logic to control the flow of data between innoChat and Sangam CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

innoChat

About innoChat

INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.

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Sangam CRM

About Sangam CRM

Sangam CRM is a comprehensive customer relationship management platform designed to streamline your business processes, enhance customer interactions, and drive sales growth. With features like contact management, sales automation, and analytics, Sangam CRM helps businesses of all sizes manage their customer data efficiently and improve their overall customer experience.

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