Integrate innoChat with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Teamwork Desk when New Message In Session in innoChat
Assign Ticket in Teamwork Desk when New Message In Session in innoChat
Link tasks to ticket in Teamwork Desk when New Message In Session in innoChat
Unassign Ticket in Teamwork Desk when New Message In Session in innoChat
Update Customer in Teamwork-desk when New Message In Session in innoChat
Start from a real workflow other teams are already running.
innoChat
When this happens...
New Message In Session
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Create Customer in Teamwork Desk when New Message In Session in innoChat
Use this flowAssign Ticket in Teamwork Desk when New Message In Session in innoChat
Use this flowLink tasks to ticket in Teamwork Desk when New Message In Session in innoChat
Use this flowUnassign Ticket in Teamwork Desk when New Message In Session in innoChat
Use this flowUpdate Customer in Teamwork-desk when New Message In Session in innoChat
Use this flowUpdate Ticket in Teamwork Desk when New Message In Session in innoChat
Use this flowCreate a Ticket in Teamwork Desk when New Message In Session in innoChat
Use this flowSend Message via innoChat when New Ticket in Teamwork Desk
Use this flowGet Chatbot Session Messages from innoChat when New Ticket in Teamwork Desk
Use this flowCreate Chatbot in InnoChat when New Ticket in Teamwork Desk
Use this flowEverything you can automate between innoChat and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new session message
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Triggers when a ticket is assigned to a team member.
Action is the task that follows automatically within your innoChat integrations.
Send text, get chatbot reply
Retrieve session messages
Create a chatbot with settings
Add website URL as data source
Get all sessions for a chatbot
Show all chatbots

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn moreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSign up for a free viaSocket account, then authorize both your innoChat and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between innoChat and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where innoChat triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in innoChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between innoChat and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire innoChat and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.