Full list

Supported Triggers & Actions

Everything you can automate between Interakt and Heartbeat.

When this happensTriggers

A trigger is an event that starts a workflow.

New Event

New Event

Triggers when new events are created.

New Thread

New Thread

Triggers when the new thread is created.

On group join

On group join

Triggers when a user joins a group

New User

New User

Triggers when a new user joins your community through an invitation link.

New Event Rsvp

New Event Rsvp

Triggers when the user RSVP'd "Yes" OR confirms the event invitation.

New or Updated User

New or Updated User

Triggers when a new user joins your community or their information is updated.

Do thisActions

Action is the task that follows automatically within your Interakt integrations.

Send WhatsApp Message Using Template

Send WhatsApp Message Using Template

Send whatsApp message using templates

Create/ Update User

Create/ Update User

Create or Update users in your Interakt account

List WhatsApp Templates

List WhatsApp Templates

Get WhatsApp message templates

Add user to group

Add user to group

Add members to a group.

Create a Group

Create a Group

Creates a new Group in your Heartbeat community.

Remove User from Group

Remove User from Group

Remove members from a group.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Frequently Asked Questions

How do I connect Interakt and Heartbeat?

Sign up for a free viaSocket account, then authorize both your Interakt and Heartbeat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Interakt and Heartbeat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Interakt to Heartbeat?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heartbeat. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Interakt triggers actions in Heartbeat, and a separate workflow where Heartbeat triggers actions in Interakt. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Interakt and Heartbeat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Interakt and Heartbeat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.