Connect Jira Software Cloud and Capsule CRM
Integrate Jira Software Cloud with Capsule CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Capsule CRM when New Issue in Jira-software-cloud
Update Opportunity in Capsule CRM when New Issue in Jira-software-cloud
List Tasks in Capsule-crm when New Issue in Jira-software-cloud
Add Note to Entity in Capsule CRM when New Issue in Jira-software-cloud
Create Opportunity in Capsule CRM when New Issue in Jira-software-cloud
Popular Jira Software Cloud + Capsule CRM flows
Start from a real workflow other teams are already running.
Choose a trigger
Jira Software Cloud
When this happens...
New Issue
New Issue (Via JQL)
Updated Issue
Updated Comment
New Comment
Choose an action
Capsule CRM
Automatically do this!
Create Contact
Update Opportunity
List Tasks
Add Note to Entity
Create Opportunity
Create a project
Create Task
Update Contact
Find Contact
Find Milestone
List Parties
List opportunities
List projects
List tasks
List users
List teams
List pipelines
List milestones
List lost reasons
List boards
List stages
List track definitions
List task categories
List activity types
Create Contact in Capsule CRM when New Issue in Jira-software-cloud
Use this flowUpdate Opportunity in Capsule CRM when New Issue in Jira-software-cloud
Use this flowList Tasks in Capsule-crm when New Issue in Jira-software-cloud
Use this flowAdd Note to Entity in Capsule CRM when New Issue in Jira-software-cloud
Use this flowCreate Opportunity in Capsule CRM when New Issue in Jira-software-cloud
Use this flowCreate a project in Capsule CRM when New Issue in Jira-software-cloud
Use this flowCreate Task in Capsule-crm when New Issue in Jira-software-cloud
Use this flowUpdate Contact in Capsule CRM when New Issue in Jira-software-cloud
Use this flowFind Contact in Capsule-crm when New Issue in Jira-software-cloud
Use this flowFind Milestone in Capsule-crm when New Issue in Jira-software-cloud
Use this flowSupported Triggers & Actions
Everything you can automate between Jira Software Cloud and Capsule CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
New Issue
Triggers when a new issue is created
New Issue (Via JQL)
Triggers when a new issue is added that matches some JQL
Updated Issue
Triggers when an existing issue is updated
Updated Comment
Triggers when a comment on a issue is updated
New Comment
Triggers when a new comment is added to an issue
New or Updated Contact
Triggers when a given action is performed on a Person or Organisation.
Do thisActions
Action is the task that follows automatically within your Jira Software Cloud integrations.
Find User
finds an existing user
Find Project
Searches for a project by name or key
Find Issue via JQL
Searches for an issue via JQL
Find Component
Searches for a component by name
Add Comment to Issue
Adds a new comment to an issue
Add Watcher to Issue
Adds a new watcher to an issue
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Jira Software Cloud
Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.
Learn moreSimilar apps
About Capsule CRM
CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Jira Software Cloud and Capsule CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Jira Software Cloud and Capsule CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Capsule CRM. No coding required.
Yes. You can set up a workflow where Jira Software Cloud triggers actions in Capsule CRM, and a separate workflow where Capsule CRM triggers actions in Jira Software Cloud. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Jira Software Cloud and Capsule CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Jira Software Cloud and Capsule CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
