Connect Jira Software Cloud and Thoughtly
Integrate Jira Software Cloud with Thoughtly to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Search User Details in Thoughtly when New Issue (Via JQL) in Jira-software-cloud
Search Contacts in Thoughtly when New Issue (Via JQL) in Jira-software-cloud
Search User Details in Thoughtly when New Comment in Jira-software-cloud
Create Contact in Thoughtly when New Comment in Jira-software-cloud
Call Contact via Thoughtly when New Comment in Jira-software-cloud
Popular Jira Software Cloud + Thoughtly flows
Start from a real workflow other teams are already running.
Choose a trigger
Jira Software Cloud
When this happens...
New Issue
New Issue (Via JQL)
Updated Issue
Updated Comment
New Comment
Choose an action
Thoughtly
Automatically do this!
Search User Details
Create Contact
Delete Contact
Call Contact
Search Calls
Search Contacts
Search Agents
Search User Details in Thoughtly when New Issue (Via JQL) in Jira-software-cloud
Use this flowSearch Contacts in Thoughtly when New Issue (Via JQL) in Jira-software-cloud
Use this flowSearch User Details in Thoughtly when New Comment in Jira-software-cloud
Use this flowCreate Contact in Thoughtly when New Comment in Jira-software-cloud
Use this flowCall Contact via Thoughtly when New Comment in Jira-software-cloud
Use this flowSearch Calls in Thoughtly when New Comment in Jira-software-cloud
Use this flowDelete Contact from Thoughtly when New Issue (Via JQL) in Jira-software-cloud
Use this flowCall Contact via Thoughtly when Updated Comment in Jira-software-cloud
Use this flowSearch Agents in Thoughtly when New Issue (Via JQL) in Jira-software-cloud
Use this flowCall Contact via Thoughtly when Updated Issue in Jira-software-cloud
Use this flowSupported Triggers & Actions
Everything you can automate between Jira Software Cloud and Thoughtly.
When this happensTriggers
A trigger is an event that starts a workflow.
New Issue
Triggers when a new issue is created
New Issue (Via JQL)
Triggers when a new issue is added that matches some JQL
Updated Issue
Triggers when an existing issue is updated
Updated Comment
Triggers when a comment on a issue is updated
New Comment
Triggers when a new comment is added to an issue
Do thisActions
Action is the task that follows automatically within your Jira Software Cloud integrations.
Find User
finds an existing user
Find Project
Searches for a project by name or key
Find Issue via JQL
Searches for an issue via JQL
Find Component
Searches for a component by name
Add Comment to Issue
Adds a new comment to an issue
Add Watcher to Issue
Adds a new watcher to an issue
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Jira Software Cloud and Thoughtly free
No credit card required. Set up your first workflow in minutes.
About Jira Software Cloud
Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.
Learn moreSimilar apps
About Thoughtly
Thoughtly automates your sales, support, and everything in between. Full-time human-like agents at your service, every hour of every day.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Jira Software Cloud and Thoughtly accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Jira Software Cloud and Thoughtly as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Thoughtly. No coding required.
Yes. You can set up a workflow where Jira Software Cloud triggers actions in Thoughtly, and a separate workflow where Thoughtly triggers actions in Jira Software Cloud. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Jira Software Cloud and Thoughtly. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Jira Software Cloud and Thoughtly integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
