
When this happens...
Call Updated
Incoming Call
Call Ended
New Text Sent/Received
Call Completed
Call Answered
SMS Sent
Missed Call
Call Initiated

Automatically do this!
Comment on a Parallel
Tag a Parallel
Create Parallel
Rename Parallel
Find Parallel
Delete Parallel
Rename Template
Close Parallel
Reopen Parallel
Get a Parallel
Get a Template
Get a Contact
Untag a Parallel
Associate a Profile
Disassociate a Profile
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when you add/update notes for a particular call.
Triggers for a new incoming call.
Triggers when a call is ended.
Triggers when a new text is sent or received.
Triggers when a call
Triggers when a call answered
Action is the task that follows automatically within your JustCall integrations.
Create a new Contact.
Find a Contact by contact id, phone or email
Check weather you have received a reply from a number.
Update a contact in JustCall.
Add a contact to an existing Sales Dialer Campaign.
Delete a contact from an existing Sales Dailer Campaign.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your JustCall and Parallel accounts to viaSocket. Once connected, you can set up a workflow where an event in JustCall triggers actions in Parallel (or vice versa).
Absolutely. You can customize how JustCall data is recorded in Parallel. This includes choosing which data fields go into which fields of Parallel, setting up custom formats, and filtering out unwanted information.
The data sync between JustCall and Parallel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between JustCall and Parallel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.
Learn MoreParallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.
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