Connect keygen and Deskpro to Build Intelligent Automations

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keygen

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

User Created HOLD

User Created HOLD

Triggers when a new user is created.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for keygen

Do thisActions

Action is the task that follows automatically within your keygen integrations.

Create User

Create User

Craetes a user

Find Licence

Find Licence

Finds an existing license by its license key.

Update Machine

Update Machine

Updates a machine.

Update User

Update User

updates a user.

Create Token

Create Token

Create a new API token for a license

Update Licence

Update Licence

Update a Licence

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Frequently Asked Questions

How do I start an integration between keygen and Deskpro?

To start, connect both your keygen and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in keygen triggers actions in Deskpro (or vice versa).

Can we customize how data from keygen is recorded in Deskpro?

Absolutely. You can customize how keygen data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between keygen and Deskpro?

The data sync between keygen and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from keygen to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between keygen and Deskpro?

Yes, you can set conditional logic to control the flow of data between keygen and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.