Connect KIXIE and zenduty to Build Intelligent Automations

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KIXIE

When this happens...

Choose an Action

zenduty

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Call Ended

Call Ended

Triggers your workflow when a Kixie voice call ends.

Call Started

Call Started

Notifies the configured webhook when a call begins, delivering key call details.

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Do thisActions

Action is the task that follows automatically within your KIXIE integrations.

Send a Team SMS

Send a Team SMS

Sends auto-sms from a Team SMS Inbox phone number.

Send to Queue

Send to Queue

Send a call to a queue

Make a Call

Make a Call

Places an outbound call through Kixie PowerCall.

Create Team

Create Team

Creates a Team.

Update  Team

Update Team

Update an existing team.

Create Tag

Create Tag

Create a tag.

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Frequently Asked Questions

How do I start an integration between KIXIE and zenduty?

To start, connect both your KIXIE and zenduty accounts to viaSocket. Once connected, you can set up a workflow where an event in KIXIE triggers actions in zenduty (or vice versa).

Can we customize how data from KIXIE is recorded in zenduty?

Absolutely. You can customize how KIXIE data is recorded in zenduty. This includes choosing which data fields go into which fields of zenduty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between KIXIE and zenduty?

The data sync between KIXIE and zenduty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from KIXIE to zenduty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between KIXIE and zenduty?

Yes, you can set conditional logic to control the flow of data between KIXIE and zenduty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

KIXIE

About KIXIE

Seamlessly integrated voice and powerful automation tools designed for high-performing sales and customer support teams.

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zenduty

About zenduty

Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.

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