Connect Kommo and Screendesk to Build Intelligent Automations

Choose a Trigger

Kommo

When this happens...

Choose an Action

Screendesk

Automatically do this!

Enable Integrations or automations with these events of Kommo and Screendesk

Enable Integrations or automations with these events of Kommo and Screendesk

Triggers

New Company

New Company

Triggers when a new company is created.

New Contact

New Contact

Triggers when a new contact is created.

Task Updated

Task Updated

Triggers when task is updated.

Lead Responsible User Changed

Lead Responsible User Changed

Triggers when a Lead's responsible user is changed in your Kommo account.

Company Updated

Company Updated

Triggers when company is updated.

Contact Updated

Contact Updated

Triggers when contact is updated.

Actions

Create Company

Create Company

Create a company into your account.

Create Contact

Create Contact

Create a new contact in your account.

Create Lead

Create Lead

Create a new lead in your kommo account.

Create Link

Create Link

Create new link in your kommo account.

Create Task

Create Task

Create new task in your kommo account.

Update Lead

Update Lead

Update a lead details by it's id.

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Step by step guides to integrate Kommo and Screendesk

Frequently Asked Questions

How do I start an integration between Kommo and Screendesk?

To start, connect both your Kommo and Screendesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Kommo triggers actions in Screendesk (or vice versa).

Can we customize how data from Kommo is recorded in Screendesk?

Absolutely. You can customize how Kommo data is recorded in Screendesk. This includes choosing which data fields go into which fields of Screendesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Kommo and Screendesk?

The data sync between Kommo and Screendesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Kommo to Screendesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Kommo and Screendesk?

Yes, you can set conditional logic to control the flow of data between Kommo and Screendesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Kommo

About Kommo

Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.

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Screendesk

About Screendesk

Screendesk is a platform designed to streamline customer support and helpdesk operations, providing tools for efficient ticket management, customer interaction, and support analytics.

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