
When this happens...
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Trigger when new attachment is added to a ticket in selected organization
Action is the task that follows automatically within your Kutt integrations.
Show all shortened links in your Kutt account.
Shorten a target link and return a short URL. Supports optional custom alias, expiry time, description, and password protection.
Delete a shortened link by its ID.
Updates information for an existing contact.
Find a contact by its email.
Search Ticket by ticket number

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Kutt and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Kutt triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Kutt data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Kutt and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Kutt and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Kutt is a modern URL shortener that provides a simple and efficient way to manage and track your links. With features like custom aliases, link analytics, and privacy controls, Kutt is ideal for individuals and businesses looking to optimize their link sharing and tracking processes.
Learn MoreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
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