Integrate Kylas CRM with zenduty to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Kylas CRM
When this happens...
New Lead Created
New Contact
Lead Updated
New Deal
zenduty
Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
Create Incident in Zenduty when New Lead Created in Kylas CRM
Use this flowCreate Team in Zenduty when New Lead Created in Kylas CRM
Use this flowUpdate Team in Zenduty when New Lead Created in Kylas CRM
Use this flowCreate Tag in Zenduty when New Lead Created in Kylas CRM
Use this flowInvite User to Zenduty when New Lead Created in Kylas CRM
Use this flowCreate Custom Role in Zenduty when New Lead Created in Kylas CRM
Use this flowUpdate Custom Role in Zenduty when New Lead Created in Kylas CRM
Use this flowCreate Global Router in Zenduty when New Lead Created in Kylas CRM
Use this flowUpdate Global Router in Zenduty when New Lead Created in Kylas CRM
Use this flowUpdate Incident in Zenduty when New Lead Created in Kylas CRM
Use this flowEverything you can automate between Kylas CRM and zenduty.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new lead is created
Triggers when a new contact is added in Kylas CRM.
Triggers when a lead is updated in Kylas CRM.
Triggers when a new deal is generated in the system.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Action is the task that follows automatically within your Kylas CRM integrations.
Create a lead in Kylas CRM; update or skip if a duplicate phone or email is found.
Creates a Contact on Kylas CRM.
Creates a new company on Kylas CRM.
Create a new sales deal
Look up a contact by ID or search by fields (name, email, phone, company, department, designation). Return the first match or all matches, and optionally return only selected fields.
Find deals by ID or keyword.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Kylas CRM is an enterprise-grade sales CRM for growing businesses to manage leads, contacts, deals, tasks, automation, and team productivity in one place.
Learn moreZenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn moreSign up for a free viaSocket account, then authorize both your Kylas CRM and zenduty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Kylas CRM and zenduty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach zenduty. No coding required.
Yes. You can set up a workflow where Kylas CRM triggers actions in zenduty, and a separate workflow where zenduty triggers actions in Kylas CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Kylas CRM and zenduty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Kylas CRM and zenduty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.