Connect Lark and Customer.io
Integrate Lark with Customer.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List campaigns in Customer when When a new message is posted in a chat in Lark
Create manual segment in Customer when When a new message is posted in a chat in Lark
Delete a segment in Customer when When a new message is posted in a chat in Lark
Create Lark Sheet in Lark when Customer Events from Customer.io
Search a Group Chat in Lark in Lark when Customer Events from Customer.io
Popular Lark + Customer.io flows
Start from a real workflow other teams are already running.
Choose a trigger
Lark
When this happens...
When a new message is posted in a chat
Choose an action
Customer.io
Automatically do this!
List campaigns
Create manual segment
Delete a segment
List campaigns in Customer when When a new message is posted in a chat in Lark
Use this flowCreate manual segment in Customer when When a new message is posted in a chat in Lark
Use this flowDelete a segment in Customer when When a new message is posted in a chat in Lark
Use this flowCreate Lark Sheet in Lark when Customer Events from Customer.io
Use this flowSearch a Group Chat in Lark in Lark when Customer Events from Customer.io
Use this flowSearch a Lark Base in Lark when Customer Events from Customer.io
Use this flowSearch Lark Calendar Event in Lark Calendar when Customer Events from Customer.io
Use this flowSearch a Lark Docs in Lark Docs when Customer Events from Customer.io
Use this flowSearch a Lark File in Lark when Customer Events from Customer.io
Use this flowCreate New Lark Calendar Event in Lark when Customer Events from Customer.io
Use this flowSupported Triggers & Actions
Everything you can automate between Lark and Customer.io.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new message is posted in a chat
Runs the workflow automatically whenever a new message is posted in the specified chat.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Do thisActions
Action is the task that follows automatically within your Lark integrations.
Create Lark Sheet
Create a new Sheet in Lark
Search a Group Chat in Lark
Searches for a Lark Group Chat that users or bot are in by name
Search a Lark Base
Search for a Lark Base by name or keyword
Search Lark Calendar Event
Search user's Lark calendar events
Search a Lark Docs
Search for a Lark Base by name or keyword
Search a Lark File
Search a Lark File by key word
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Lark
Lark is a next-generation office suite that integrates messaging, video conferencing, schedule management, collaborative documents, and more into a single platform, designed to enhance productivity and streamline communication for teams.
Learn moreSimilar apps
About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Lark and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Lark and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.
Yes. You can set up a workflow where Lark triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in Lark. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Lark and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Lark and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
