
When this happens...
New Contact

Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created in Liondesk.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Action is the task that follows automatically within your LionDesk integrations.
Creates a new contact in Liondesk.
Start an existing campaign for a contact.
Update the hotness of a contact.
Search for a contact in your LionDesk account.
Get a list of all campaigns.
Get a list of all contacts.

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To start, connect both your LionDesk and zenduty accounts to viaSocket. Once connected, you can set up a workflow where an event in LionDesk triggers actions in zenduty (or vice versa).
Absolutely. You can customize how LionDesk data is recorded in zenduty. This includes choosing which data fields go into which fields of zenduty, setting up custom formats, and filtering out unwanted information.
The data sync between LionDesk and zenduty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LionDesk and zenduty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LionDesk CRM is a comprehensive customer relationship management platform designed to help real estate professionals and businesses manage their contacts, automate follow-ups, and track leads.
Learn MoreZenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn More