
When this happens...
New Customer

Automatically do this!
Enable Integrations or automations with these events of LiveAgent and Shapr
Triggers when a new customer is added.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies
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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveAgent and Shapr accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Shapr (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Shapr. This includes choosing which data fields go into which fields of Shapr, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Shapr typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Shapr. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreShapr is a cutting-edge 3D modeling software designed for professionals and hobbyists alike. It offers intuitive and powerful tools for creating detailed 3D designs, making it ideal for engineers, architects, and designers. With its user-friendly interface and robust features, Shapr enables users to bring their creative visions to life with precision and ease.
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