Connect LiveChat and Mobile Message to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Send SMS
Lookup Sent Messages
Ready to use LiveChat and Mobile Message automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Inbound SMS Instant
Triggers when an inbound SMS is received.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Send SMS
Sends an SMS message.
Lookup Sent Messages
Get details of a sent message using message_id or custom_ref.
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Frequently Asked Questions
To start, connect both your LiveChat and Mobile Message accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Mobile Message (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Mobile Message. This includes choosing which data fields go into which fields of Mobile Message, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Mobile Message typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Mobile Message. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Mobile Message
Mobile Message is a comprehensive platform for managing and automating SMS communications, enabling businesses to effectively engage with their audience through personalized messaging solutions.
Learn More
