Connect LiveChat and acute to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
- Request a new Action for acute
Enable Integrations or automations with these events of LiveChat and acute
Enable Integrations or automations with these events of LiveChat and acute
Triggers
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
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Frequently Asked Questions
To start, connect both your LiveChat and acute accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in acute (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in acute. This includes choosing which data fields go into which fields of acute, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and acute typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and acute. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout acute
Acute is a customer feedback management tool that helps businesses better understand their users needs, prioritize feedback, and keep customers in the loop.
Learn More
