Connect LiveChat and airfocus to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

airfocus

Automatically do this!

Enable Integrations or automations with these events of LiveChat and airfocus

Enable Integrations or automations with these events of LiveChat and airfocus

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and airfocus?

To start, connect both your LiveChat and airfocus accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in airfocus (or vice versa).

Can we customize how data from LiveChat is recorded in airfocus?

Absolutely. You can customize how LiveChat data is recorded in airfocus. This includes choosing which data fields go into which fields of airfocus, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and airfocus?

The data sync between LiveChat and airfocus typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to airfocus?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and airfocus?

Yes, you can set conditional logic to control the flow of data between LiveChat and airfocus. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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airfocus

About airfocus

Use airfocus to prioritize your projects and features to build more effective roadmaps. Get everyone aligned and the right stuff done.

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