Connect LiveChat and AlphaMoon to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Get OCR results
Get collections
Get process Types
Get all Processes
Ready to use LiveChat and AlphaMoon automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Get OCR results
Get OCR results as Plain text
Get collections
Get collections using Process ID
Get process Types
Get types of processes available in your Workspace
Get all Processes
Get details of all available processes
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Frequently Asked Questions
To start, connect both your LiveChat and AlphaMoon accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in AlphaMoon (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in AlphaMoon. This includes choosing which data fields go into which fields of AlphaMoon, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and AlphaMoon typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and AlphaMoon. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout AlphaMoon
Alphamoon offers an AI-driven intelligent document processing platform that reduces manual data entry through OCR capabilities, data extraction, and process automation, making it an indispensable tool for modern businesses seeking efficiency.
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