Connect LiveChat and Auphonic to Build Intelligent Automations
Ready to use LiveChat and Auphonic automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Delete a Preset
Delete a preset by its uuid.
Get a Production
Get a production details by its uuid.
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Frequently Asked Questions
To start, connect both your LiveChat and Auphonic accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Auphonic (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Auphonic. This includes choosing which data fields go into which fields of Auphonic, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Auphonic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Auphonic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Auphonic
The Auphonic web service analyzes your content and performs automatic audio post production encoding to multiple file formats with correct metadata tagging and chapter marks.
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