Connect LiveChat and Burq to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Cancel delivery
Start delivery
Ready to use LiveChat and Burq automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Cancel delivery
Stop a delivery so it will no longer be fulfilled.
Start delivery
Create a delivery so a courier is assigned and tracking is available.
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Frequently Asked Questions
To start, connect both your LiveChat and Burq accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Burq (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Burq. This includes choosing which data fields go into which fields of Burq, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Burq typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Burq. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Burq
Burq is a cutting-edge platform designed to streamline and enhance your business operations with innovative solutions. Whether you're looking to optimize logistics, improve customer engagement, or drive efficiency, Burq offers a suite of tools tailored to meet your needs.
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