Connect LiveChat and canto to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

canto

Automatically do this!

Enable Integrations or automations with these events of LiveChat and canto

Enable Integrations or automations with these events of LiveChat and canto

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Frequently Asked Questions

How do I start an integration between LiveChat and canto?

To start, connect both your LiveChat and canto accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in canto (or vice versa).

Can we customize how data from LiveChat is recorded in canto?

Absolutely. You can customize how LiveChat data is recorded in canto. This includes choosing which data fields go into which fields of canto, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and canto?

The data sync between LiveChat and canto typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to canto?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and canto?

Yes, you can set conditional logic to control the flow of data between LiveChat and canto. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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canto

About canto

Canto is a Digital Asset Management Software that helps unleash your brand with a simple, yet powerful DAM system. Marketing teams across all industries use Canto to organize, secure and share visual brand assets with ease.

Learn More