Connect LiveChat and Certifier to Build Intelligent Automations

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LiveChat

When this happens...

Choose an Action

Certifier

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Ready to use LiveChat and Certifier automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Group

New Group

Triggers when new group is created.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Delete Credential

Delete Credential

Delete an existing Credential.

Delete Group

Delete Group

Delete an existing group.

Update a credential

Update a credential

Update a credential

Update a group

Update a group

Update a group

Create Group

Create Group

Creates a group.

Issue Credential

Issue Credential

Creates, issues, and sends a credential to a recipient.

Request a new Action for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and Certifier?

To start, connect both your LiveChat and Certifier accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Certifier (or vice versa).

Can we customize how data from LiveChat is recorded in Certifier?

Absolutely. You can customize how LiveChat data is recorded in Certifier. This includes choosing which data fields go into which fields of Certifier, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Certifier?

The data sync between LiveChat and Certifier typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Certifier?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Certifier?

Yes, you can set conditional logic to control the flow of data between LiveChat and Certifier. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.