Connect LiveChat and citima to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

citima

Automatically do this!

Enable Integrations or automations with these events of LiveChat and citima

Enable Integrations or automations with these events of LiveChat and citima

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and citima?

To start, connect both your LiveChat and citima accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in citima (or vice versa).

Can we customize how data from LiveChat is recorded in citima?

Absolutely. You can customize how LiveChat data is recorded in citima. This includes choosing which data fields go into which fields of citima, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and citima?

The data sync between LiveChat and citima typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to citima?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and citima?

Yes, you can set conditional logic to control the flow of data between LiveChat and citima. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.