Connect LiveChat and Contacts+ to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Contacts+

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Ready to use LiveChat and Contacts+ automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Contact

New Contact

Triggers when a new contact is added to your Contacts+ account.

Contact Deleted

Contact Deleted

Triggers when a contact is deleted from your Contacts+ account.

Contact Updated

Contact Updated

Triggers when a contact is updated from your Contacts+ account.

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create Contact

Create Contact

Creates a contact.

Get Account Information

Get Account Information

Fetches the authenticated user’s account information .

Get Teams

Get Teams

Gets a list of teams that the user is a member of.

Create Tag

Create Tag

Create a new tag to organize and label contacts.

Request a new Action for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and Contacts+?

To start, connect both your LiveChat and Contacts+ accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Contacts+ (or vice versa).

Can we customize how data from LiveChat is recorded in Contacts+?

Absolutely. You can customize how LiveChat data is recorded in Contacts+. This includes choosing which data fields go into which fields of Contacts+, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Contacts+?

The data sync between LiveChat and Contacts+ typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Contacts+?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Contacts+?

Yes, you can set conditional logic to control the flow of data between LiveChat and Contacts+. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Contacts+

About Contacts+

Contacts+ is a comprehensive contact management platform designed to help you organize, update, and maintain your contact information seamlessly. With features like contact syncing, business card scanning, and detailed contact insights, Contacts+ ensures you stay connected and organized.

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