Connect LiveChat and Contentful to Build Intelligent Automations
Ready to use LiveChat and Contentful automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Entry
Triggers when a new entry is created in a Contentful space.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Entry
Creates a new entry in a Contentful space.
Publish Entry
Publishes an entry to make it available to the Content Delivery API.
Create Asset
Creates a new asset in a Contentful space.
Publish Asset
Publishes an asset to make it available to the Content Delivery API.
Get Spaces
Get list of all spaces in an organization.
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Frequently Asked Questions
To start, connect both your LiveChat and Contentful accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Contentful (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Contentful. This includes choosing which data fields go into which fields of Contentful, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Contentful typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Contentful. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Contentful
Contentful is a content management system (CMS) that allows you to create, manage, and distribute content across multiple platforms. It provides a flexible and scalable solution for managing digital content, making it easy for teams to collaborate and deliver engaging experiences.
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