
When this happens...
New Chat
Finished Chat
Chat Changed
Automatically do this!
Enable Integrations or automations with these events of LiveChat and Customer Tags and Segments by Shop Circle
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.

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To start, connect both your LiveChat and Customer Tags and Segments by Shop Circle accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Customer Tags and Segments by Shop Circle (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Customer Tags and Segments by Shop Circle. This includes choosing which data fields go into which fields of Customer Tags and Segments by Shop Circle, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Customer Tags and Segments by Shop Circle typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Customer Tags and Segments by Shop Circle. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreCustomer Tags and Segments by Shop Circle allows you to create automated workflows to add tags based on criteria you specify.
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