IntegrationsLiveChatDotcom Monitor
LiveChat + Dotcom Monitor

Connect LiveChat and Dotcom Monitor to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Dotcom Monitor

Automatically do this!

Enable Integrations or automations with these events of LiveChat and Dotcom Monitor

Enable Integrations or automations with these events of LiveChat and Dotcom Monitor

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Frequently Asked Questions

How do I start an integration between LiveChat and Dotcom Monitor?

To start, connect both your LiveChat and Dotcom Monitor accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Dotcom Monitor (or vice versa).

Can we customize how data from LiveChat is recorded in Dotcom Monitor?

Absolutely. You can customize how LiveChat data is recorded in Dotcom Monitor. This includes choosing which data fields go into which fields of Dotcom Monitor, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Dotcom Monitor?

The data sync between LiveChat and Dotcom Monitor typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Dotcom Monitor?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Dotcom Monitor?

Yes, you can set conditional logic to control the flow of data between LiveChat and Dotcom Monitor. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Dotcom Monitor

About Dotcom Monitor

Monitor websites, applications, servers - anything online. Gather performance and uptime reports and real-time alerts when something goes wrong. Synthetic transaction monitoring from dozens of locations around the world.

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