Connect LiveChat and Ecwid to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Create New Customer
Get Store Profile
Create New Order
Create New Product
Update a Product
Create Discount Coupon
Find Product
Find Order
Get Order Extra Fields
Get App Subscription Status
Ready to use LiveChat and Ecwid automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Customer
Triggers when new customer is created.
New Order
Trigger when a new order is created.
Category Updated
Trigger when a category is updated.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create New Customer
Create New Customer
Get Store Profile
Get existing store profile details
Create New Order
Creates a new order
Create New Product
Create a new product
Update a Product
Update an existing product by its product id.
Create Discount Coupon
Creates a discount coupon.
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Step by step guides to integrate LiveChat and Ecwid
Frequently Asked Questions
To start, connect both your LiveChat and Ecwid accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Ecwid (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Ecwid. This includes choosing which data fields go into which fields of Ecwid, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Ecwid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Ecwid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Ecwid
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
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