Connect LiveChat and Facebook Pages to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Create Page Post Photo
Create Page Share URL Post
List Page Posts
Get Page Post Details
Reply Comment on Page Post
Comment on a Page Post
Get Comments of a Page Post
Delete Comment
Hide/Unhide Comment on Page Post
Send A Private Reply
Get Page or User Reaction Details
Ready to use LiveChat and Facebook Pages automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Comment Is Posted
Runs when a new comment is posted on the selected Facebook Page.
New Page Mention / Tag
Triggers when your Facebook Page is mentioned or tagged in a post or comment.
New Post Published
Runs when a new post is published on your Facebook Page.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Page Post Photo
Uploads a photo to your Facebook Page and posts it to the stream.
Create Page Share URL Post
Creates a new post to your page with the website url.
List Page Posts
List page posts.
Get Page Post Details
Retrieve a post's full content, media (photos/videos), and engagement stats for a specific Facebook Page post.
Reply Comment on Page Post
Replies a comment on a page post.
Comment on a Page Post
Comment on a Page Post.
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Frequently Asked Questions
To start, connect both your LiveChat and Facebook Pages accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Facebook Pages (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Facebook Pages. This includes choosing which data fields go into which fields of Facebook Pages, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Facebook Pages typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Facebook Pages. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Facebook Pages
Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.
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