Connect LiveChat and Fibery to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Entity
Triggered when a new entity is created in a specified Fibery app.
Entity Updated
Triggered when an existing entity is updated in a specified Fibery app.
New User
Triggers when a new user is created in the system
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Entity
Creates a new entity in a specified Fibery app.
Update Entity
Updates an existing entity in a specified Fibery app.
Delete Entity
Deletes an existing entity in a specified Fibery app.
List Type
Retrieves and lists all available types in the Fibery database.
Get Fields from Type
Fetches all fields associated with a specific entity type in Fibery.
List Reference
Retrieves a list of all references from the Fibery database with their IDs and names.
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Frequently Asked Questions
To start, connect both your LiveChat and Fibery accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Fibery (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Fibery. This includes choosing which data fields go into which fields of Fibery, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Fibery typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Fibery. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Fibery
Fibery is a flexible work management platform that helps teams to organize, collaborate, and innovate. It combines project management, knowledge base, and database functionalities into a single, customizable workspace.
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