Connect LiveChat and formdesk to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

formdesk

Automatically do this!

Enable Integrations or automations with these events of LiveChat and formdesk

Enable Integrations or automations with these events of LiveChat and formdesk

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Frequently Asked Questions

How do I start an integration between LiveChat and formdesk?

To start, connect both your LiveChat and formdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in formdesk (or vice versa).

Can we customize how data from LiveChat is recorded in formdesk?

Absolutely. You can customize how LiveChat data is recorded in formdesk. This includes choosing which data fields go into which fields of formdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and formdesk?

The data sync between LiveChat and formdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to formdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and formdesk?

Yes, you can set conditional logic to control the flow of data between LiveChat and formdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.