Connect LiveChat and Gladia AI to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Create Transcription
Delete Transciption
Ready to use LiveChat and Gladia AI automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Transcription
Creates a Transcription.
Delete Transciption
Delete an Existing Transcription.
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Frequently Asked Questions
To start, connect both your LiveChat and Gladia AI accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Gladia AI (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Gladia AI. This includes choosing which data fields go into which fields of Gladia AI, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Gladia AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Gladia AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Gladia AI
Gladia AI is a cutting-edge platform that leverages artificial intelligence to provide advanced solutions for various industries. It offers tools and services that enhance productivity, automate processes, and deliver insightful analytics, making it an essential resource for businesses looking to integrate AI into their operations.
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