Connect LiveChat and Google Analytics 4 to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Create Conversion Event
Get Conversion Event
Create Measurement Secret
Run Property Report
List all Custom Dimensions for Specific Property
Ready to use LiveChat and Google Analytics 4 automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Conversion Events
Trigger when a new conversion event is created.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Conversion Event
Create a conversion event for a specified Google Analytics 4 property using the provided event name.
Get Conversion Event
Retrieve a specific conversion event (by ID) from a Google Analytics 4 property.
Create Measurement Secret
Creates a Measurement Protocol Secret for a Google Analytics 4 data stream so you can send events via the Measurement Protocol.
Run Property Report
Generate a Google Analytics 4 report for a specified property and date range using selected metrics and dimensions.
List all Custom Dimensions for Specific Property
Returns metadata for dimensions and metrics available in reporting methods.
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Frequently Asked Questions
To start, connect both your LiveChat and Google Analytics 4 accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Google Analytics 4 (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Google Analytics 4. This includes choosing which data fields go into which fields of Google Analytics 4, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Google Analytics 4 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Google Analytics 4. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Google Analytics 4
Google Analytics is a powerful web analytics service offered by Google that tracks and reports website traffic, providing insights into user behavior, traffic sources, and marketing effectiveness.
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