IntegrationsLiveChatGretel AI
LiveChat + Gretel AI

Connect LiveChat and Gretel AI to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Gretel AI

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Get a specific Project

Get a specific Project

Fetch a single project owned or belonged to by the current user by the project ID or project name.

Create project

Create project

Create a project. Project names must be globally unique and DNS name compliant.

List Project

List Project

List all projects the current user owns.

Update Project

Update Project

Update information about a project.

Delete Project

Delete Project

Delete a project.

List Project Members

List Project Members

List all current/active members of a project.

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Frequently Asked Questions

How do I start an integration between LiveChat and Gretel AI?

To start, connect both your LiveChat and Gretel AI accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Gretel AI (or vice versa).

Can we customize how data from LiveChat is recorded in Gretel AI?

Absolutely. You can customize how LiveChat data is recorded in Gretel AI. This includes choosing which data fields go into which fields of Gretel AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Gretel AI?

The data sync between LiveChat and Gretel AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Gretel AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Gretel AI?

Yes, you can set conditional logic to control the flow of data between LiveChat and Gretel AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Gretel AI

About Gretel AI

Gretel AI provides tools and APIs to generate synthetic data, ensuring privacy and security while enabling data sharing and collaboration. It is designed to help developers and data scientists create high-quality, privacy-preserving synthetic data for machine learning and analytics.

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