Connect LiveChat and Holded to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Holded

Automatically do this!

Ready to use LiveChat and Holded automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Contact

New Contact

Trigger when a new contact created.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create Contact

Create Contact

Create a new contact.

List Contacts

List Contacts

Retrieve contacts from Holded, with optional filters for phone, mobile, email, custom ID, or code. Supports pagination (cursor and limit).

Update Contact

Update Contact

Update a specific contact.

Create Product

Create Product

Create a new product.

List Products

List Products

Get all your products.

List Sales Channels

List Sales Channels

Get all your sales channels

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Frequently Asked Questions

How do I start an integration between LiveChat and Holded?

To start, connect both your LiveChat and Holded accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Holded (or vice versa).

Can we customize how data from LiveChat is recorded in Holded?

Absolutely. You can customize how LiveChat data is recorded in Holded. This includes choosing which data fields go into which fields of Holded, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Holded?

The data sync between LiveChat and Holded typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Holded?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Holded?

Yes, you can set conditional logic to control the flow of data between LiveChat and Holded. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.