Connect LiveChat and IBM Cloud Functions to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
- Request a new Action for IBM Cloud Functions
Enable Integrations or automations with these events of LiveChat and IBM Cloud Functions
Enable Integrations or automations with these events of LiveChat and IBM Cloud Functions
Triggers
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
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Frequently Asked Questions
To start, connect both your LiveChat and IBM Cloud Functions accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in IBM Cloud Functions (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in IBM Cloud Functions. This includes choosing which data fields go into which fields of IBM Cloud Functions, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and IBM Cloud Functions typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and IBM Cloud Functions. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout IBM Cloud Functions
IBM Cloud Functions is a serverless computing platform that allows developers to execute code in response to events without the need to manage servers. It is built on Apache OpenWhisk and provides a scalable and flexible environment for building event-driven applications.
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